Effective Date: 01 June 2026
This Refund & Cancellation Policy applies to all bookings made directly through thegreenhomestay.in, operated by Joon and Co.
All bookings made through thegreenhomestay.in are non-refundable. Once a reservation is confirmed and payment is made, no refund will be issued in case of cancellation, date change, early departure, or no-show, regardless of the reason.
In the rare event that we are unable to honour a confirmed booking due to unforeseen circumstances, guests will be offered a full refund or an alternative date, at their choice.
Approved refunds will be processed within 7–10 business days to the original mode of payment.
Guests may request cancellation by contacting us at +91 60023 48955, quoting their booking reference.
Joon and Co (operating The Green Homestay)
Spanish Garden, HQ, R.G. Baruah Road, Guwahati – 781005
Phone: +91 60023 48955